Privacy Policy

Effective Date: July 6, 2024

Introduction

Standard Software Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, Cosmetic Camera, and our website, cosmeticcamera.com (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

1.1 Personal Information

When you use our Services, we may collect the following types of personal information:

• Users: Name, email address, phone number, photos taken using the app, and other identifiers.
• Surgeons/Clinics: Name, contact information, payment details, and professional credentials.

1.2 Automatically Collected Information

We may automatically collect certain information about your device and usage of the Services, including:

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Log data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Facilitate communication between users and plastic surgeons
• Process transactions and manage payments
• Securely store and transmit images
• Respond to user inquiries and support requests
• Conduct research and analysis to improve our Services
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Plastic Surgeons/Clinics: As necessary to provide the Services (e.g., sharing encrypted images with surgeons).
• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data storage, and analytics.
• Legal Obligations: To comply with legal obligations.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. This includes encryption of images and secure data storage.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access your personal information
• Correct any inaccuracies
• Request deletion of your data
• Restrict or object to processing
• Data portability

To exercise these rights, please contact us at info@standardsoftware.ca

6. Face Data Collection

When you use our Services, we may collect images of your face to assist in capturing pre- and post-surgery photos. These images are used for documenting your surgical journey, to ensure consistent photo captures of required angles and positions, and to provide your surgeon with the required photos needed for to prepare, perform, and assess your surgery. The app does not analyze or extract biometric data from these images.

6.1 Use of Face Data

The collected face data (images) is used to accurately compared pre- and post-surgery stages, as well as to provide your surgeon with the required photos needed to prepare, perform, and assess your surgery. The app ensures that your surgeon will get the images needed for a successful surgical procedure, and it  will also help both you and your surgeon to track your progress accurately. Your surgeon may use this data for medical purposes and/or other uses related to your surgery.

6.2 Sharing of Face Data

Face data (images) will only be shared with your plastic surgeon upon your request. Images are securely encrypted, stored, and provided to your surgeon. Images are only temporarily stored on your device and they are removed once the images are sent to your surgeon. We securely store your encrypted images on our servers, and we do not share your data with any third parties.

6.3 Retention of Face Data

Face data (images) is retained for 10 years from the date of the last entry for adult patients, and for minor patients, 10 years after they reach the age of majority (18 years old), in compliance with Ontario’s Personal Health Information Protection Act (PHIPA). This retention period ensures accurate and comprehensive medical care and follow-up.

6.4 Purpose of Retention

The retention period is necessary to ensure accurate and comprehensive medical care and follow-up. This duration allows for consistent medical documentation and supports post-operative care, ensuring that your surgeon has access to necessary medical records for ongoing patient management.

6.5 User Rights and Data Deletion

Users have the right to request the deletion of their face data at any time. To request data deletion, users should first contact their surgeon. If deletion through the surgeon is not possible, users can contact us directly at info@standardsoftware.ca, and we will process these requests within 60 days.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. The Cosmetic Camera app is intended to be used by patients who are already under the care of a plastic surgeon. If a plastic surgeon recommends the app for use by a minor, it is under the assumption that appropriate consent for the medical procedure has already been obtained by the surgeon. If we become aware that we have collected personal information from a child under 18 without appropriate consent, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@standardsoftware.ca